Terms & Conditions

Last Updated: May 12, 2026

Welcome to Volerbet Casino. These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“Player,” “User,” “you,” or “your”) and Boni Tech Limited, a company incorporated under the laws of Saint Lucia with registration number 2023-00614 (“Volerbet,” “we,” “us,” or “our”), governing your access to and use of the Volerbet Casino website and all associated services (collectively, the “Platform”).

By creating an account, accessing the Platform, or utilizing any services offered through Volerbet Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, including all policies and guidelines incorporated herein by reference. If you do not agree with any provision contained within these Terms, you must immediately discontinue use of the Platform and refrain from creating an account.

You represent and warrant that you possess full legal capacity to enter into this binding agreement under the laws of your jurisdiction of residence. You confirm that you are at least eighteen years of age or have reached the legal age of majority in your jurisdiction, whichever age threshold is higher. It is strictly prohibited for any individual under the age of eighteen to create an account, access the Platform, or engage in any gambling activities through Volerbet Casino. We reserve the right to request proof of age at any time and to suspend or terminate accounts where age verification cannot be satisfactorily established.

You further represent that you are not acting on behalf of any third party when using the Platform and that all information provided during registration and throughout your use of our services is accurate, current, and complete. You agree to promptly update your account information should any changes occur that would render previously provided information inaccurate or outdated.

2. Jurisdictional Restrictions and Regulatory Compliance

Volerbet Casino operates under licensing issued by the government of Tobique and is licensed to Boni Tech Limited. The Platform is not available to residents of certain jurisdictions where online gambling is prohibited or restricted by applicable law. You acknowledge and agree that it is your sole responsibility to ensure that your use of the Platform complies with all laws, regulations, and restrictions applicable in your jurisdiction of residence.

Access to and use of the Platform is strictly prohibited for residents of the following jurisdictions: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Lao People’s Democratic Republic, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, and Zimbabwe.

Additionally, residents of the following Canadian provinces are prohibited from accessing the Platform: Ontario, Manitoba, and Quebec. This list of restricted jurisdictions may be updated periodically without prior notice, and it remains your responsibility to verify that your jurisdiction permits online gambling activities before accessing the Platform.

We employ geolocation technology and other verification mechanisms to prevent access from restricted jurisdictions. Any attempt to circumvent these restrictions through the use of virtual private networks (VPNs), proxy servers, or other technological means constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of all account balances, including deposits and winnings.

If you access the Platform while located in a restricted jurisdiction, you do so entirely at your own risk and assume full responsibility for compliance with local laws. We accept no liability for any consequences arising from your violation of jurisdictional restrictions, and you agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from such violations.

3. Account Registration and Security Obligations

To access the full range of services offered through Volerbet Casino, you must complete the account registration process by providing accurate personal information including your full legal name, date of birth, residential address, email address, and telephone number. You may be required to provide additional information to comply with our verification procedures and regulatory obligations.

You are permitted to maintain only one account with Volerbet Casino. The creation of multiple accounts, whether for the purpose of bonus abuse, circumventing restrictions, or any other reason, is strictly prohibited and constitutes a material breach of these Terms. We employ sophisticated detection systems to identify duplicate accounts, and upon discovery of multiple accounts linked to a single individual, we reserve the right to close all such accounts, void all transactions, confiscate all balances, and permanently exclude you from the Platform.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You must not share your login credentials with any third party or allow any other person to access your account. You agree to notify us immediately upon becoming aware of any unauthorized access to your account or any other security breach. You acknowledge that you bear full responsibility for all activities conducted through your account, whether authorized by you or not, until you have notified us of a security compromise and we have had reasonable opportunity to take protective action.

Your password must meet minimum security standards, including adequate length and complexity to prevent unauthorized access through common attack methods. We strongly recommend that you use a unique password not employed for any other online services and that you change your password regularly to maintain account security.

4. Identity Verification and Know Your Customer Requirements

Volerbet Casino operates under strict regulatory requirements designed to prevent money laundering, fraud, terrorist financing, and other illicit activities. As part of our compliance obligations, we implement comprehensive Know Your Customer (KYC) procedures requiring verification of your identity before you may withdraw funds from your account.

You agree to provide, upon request, government-issued photographic identification (such as a passport, national identity card, or driver’s license), proof of address (such as a recent utility bill, bank statement, or government correspondence dated within the last three months), and any additional documentation we deem necessary to verify your identity, age, and residential address. All documents submitted must be clear, legible, and must display all required information without obstruction or alteration.

We reserve the right to request additional verification documentation at any time, including but not limited to proof of payment method ownership, source of funds declarations, and enhanced due diligence documentation for accounts demonstrating unusual transaction patterns or other risk indicators. Your failure to provide requested documentation within fourteen days of our request may result in account suspension and forfeiture of pending withdrawals.

We maintain strict data protection standards and will process your personal information in accordance with applicable data protection regulations. However, you acknowledge that verification procedures may require us to share certain information with third-party verification service providers and regulatory authorities as required by law.

5. Deposits and Account Funding

You may fund your Volerbet Casino account using any of the payment methods made available through the Platform, including cryptocurrency options (Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Tether, Tron, USD Coin), e-wallet solutions (MiFinity, Neosurf), and other methods as displayed in the cashier section of your account. The minimum deposit amount is ten Euros or the equivalent in your selected account currency.

All deposits are processed in the currency denomination you selected during account registration unless you specifically designate an alternative currency for a particular transaction where such option is available. Currency conversion, where applicable, will be processed at the exchange rate prevailing at the time of transaction, and you acknowledge that exchange rate fluctuations may affect the value of your deposits and withdrawals.

Deposits made through most payment methods are processed instantaneously or within minutes, allowing immediate access to funds for gaming activities. However, certain payment methods, particularly bank transfers and some cryptocurrency transactions during periods of network congestion, may require extended processing times. We accept no liability for delays in deposit processing attributable to third-party payment processors, financial institutions, or blockchain network congestion.

You warrant that all funds deposited into your Volerbet Casino account represent legitimately obtained money for which you hold legal ownership and that you possess full authority to transfer such funds for gambling purposes. You agree not to deposit funds obtained through illegal activities, funds belonging to third parties, or funds sourced from credit facilities where gambling expenditure is prohibited by the credit provider.

We reserve the right to refuse any deposit without explanation, to reverse deposits where we have reasonable suspicion of fraudulent activity or breach of these Terms, and to return deposits to their source where we are unable to complete verification procedures.

6. Withdrawals and Payout Procedures

You may request withdrawal of funds from your account balance at any time, subject to completion of identity verification procedures and satisfaction of any applicable wagering requirements associated with bonuses or promotional offers. The minimum withdrawal amount is twenty Euros or the equivalent in your selected account currency.

Standard withdrawal limits are established at five thousand Euros per calendar week and twenty thousand Euros per calendar month. These limits may be increased for players who achieve elevated VIP status within the Pilot Club loyalty program. Withdrawal requests exceeding these limits will be processed in installments in accordance with the applicable limit schedule.

All withdrawal requests require verification of your identity before processing can commence. Upon your first withdrawal request, you must complete the KYC verification process by submitting the required identification documentation. Subsequent withdrawal requests may proceed without additional documentation unless we identify concerns requiring enhanced verification or unless a substantial period has elapsed since your last withdrawal requiring updated documentation.

We aim to process verified withdrawal requests within two business days following approval. However, processing times vary based on the selected payment method, with cryptocurrency and e-wallet withdrawals typically completing faster than bank transfer withdrawals, which may require three to five business days for funds to appear in your bank account.

Weekend withdrawal requests submitted on Friday evening, Saturday, or Sunday may experience processing delays, as our verification and finance departments operate primarily during standard business hours Monday through Friday. Withdrawals submitted during weekend periods will commence processing on the next following business day.

We reserve the right to conduct security reviews of withdrawal requests where we identify unusual transaction patterns, suspected bonus abuse, potential breach of Terms, or other risk indicators. Such security reviews may extend processing times beyond the standard two-business-day timeline, and we will make reasonable efforts to complete reviews expeditiously while maintaining appropriate security standards.

Cryptocurrency withdrawals are processed to the same wallet address from which the corresponding deposit originated unless you provide documented justification for an alternative withdrawal address and such alternative is approved through our security review process. This policy prevents potential money laundering and protects against account compromise where unauthorized parties might redirect withdrawals to addresses under their control.

7. Bonuses and Promotional Offers

Volerbet Casino offers various promotional incentives including welcome bonuses, deposit match bonuses, free spins, cashback offers, and other promotional campaigns. All bonuses and promotional offers are subject to specific terms and conditions that form part of these Terms by incorporation. You agree to review and understand the specific terms applicable to any bonus or promotion before accepting such offer.

The primary welcome bonus package provides a structured incentive across your first three deposits. The first deposit receives a one hundred percent match bonus up to eight hundred Euros plus three hundred free spins. The second deposit receives a fifty percent match bonus up to six hundred Euros plus one hundred free spins. The third deposit receives a fifty percent match bonus up to six hundred Euros plus one hundred additional free spins. The combined maximum bonus value across all three deposits totals two thousand Euros plus five hundred free spins.

To activate any bonus, you must opt in through the designated mechanism in the cashier section when making your deposit. Bonuses are not automatically applied to deposits, and failure to opt in at the time of deposit may result in forfeiture of bonus eligibility for that particular deposit.

All deposit match bonuses and free spins winnings are subject to wagering requirements of thirty times the combined amount of your deposit and bonus received before bonus funds convert to withdrawable cash. For example, if you deposit one hundred Euros and receive a one hundred percent match bonus of one hundred Euros, you must wager a total of six thousand Euros (thirty times two hundred Euros) before the bonus amount becomes eligible for withdrawal.

Wagering requirements must be satisfied within fourteen days of bonus activation. Failure to complete wagering requirements within this timeframe results in forfeiture of the bonus and any winnings derived therefrom. The fourteen-day requirement period begins immediately upon bonus crediting to your account.

While bonus funds remain active in your account and wagering requirements remain unsatisfied, you are subject to a maximum bet limitation of five Euros per individual wager. Wagers exceeding this maximum bet threshold while bonus funds are active constitute breach of bonus terms and may result in forfeiture of the bonus and associated winnings.

Not all games contribute equally toward satisfaction of wagering requirements. Slot games typically contribute one hundred percent of wagers toward requirement fulfillment. Table games including blackjack, roulette, and baccarat may contribute at reduced percentages or may be entirely excluded from wagering contribution. Video poker and certain specialty games may similarly contribute at reduced rates. The specific contribution rates for different game categories are available in the detailed bonus terms accessible through your account interface.

Free spins included with deposit bonuses are allocated to specific games designated by Volerbet Casino and are automatically loaded into those games upon bonus activation. Free spins must be used within the fourteen-day bonus validity period and cannot be transferred to alternative games. Winnings from free spins are subject to the same thirty-times wagering requirement applicable to deposit match bonuses.

Bonuses cannot be combined with other concurrent promotional offers unless specifically stated otherwise in the promotional terms. You may have only one active bonus in your account at any given time, and attempting to activate multiple bonuses simultaneously will result in all such bonuses being voided.

We reserve the right to void bonuses and confiscate associated winnings where we determine that bonus abuse has occurred. Bonus abuse includes but is not limited to creation of multiple accounts to claim bonuses multiple times, irregular betting patterns designed to circumvent wagering requirements, use of strategies specifically intended to guarantee profit from bonus offers, and any other conduct we determine in our sole discretion to constitute abuse of promotional offers.

All promotional offers may be modified, suspended, or terminated at any time without prior notice. We reserve the right to exclude any player from participation in bonuses or promotional campaigns where we determine that the player has violated bonus terms, engaged in fraudulent conduct, or otherwise acted contrary to the intended purpose of promotional offerings.

8. Loyalty Program and VIP Benefits

Volerbet Casino operates a comprehensive loyalty program branded as the Pilot Club, providing tiered benefits that increase in value as you progress through six distinct membership levels: Bronze Pilot Club, Silver Pilot Club, Gold Pilot Club, Platinum Pilot Club, and Diamond Pilot Club. Enrollment in the Pilot Club occurs automatically upon account creation, requiring no separate application or opt-in procedure.

Progression through Pilot Club tiers is determined by accumulation of loyalty points earned through gaming activity and deposits. Bronze Pilot Club status requires zero accumulated points and represents the baseline tier for all new players. Silver Pilot Club requires accumulation of one hundred loyalty points. Gold Pilot Club requires five hundred points. Platinum Pilot Club requires one thousand points. Diamond Pilot Club requires five thousand points.

Each tier provides specific benefits including deposit match bonuses, free spins on designated games, weekly cashback on losses, and priority customer support access at higher tiers. The specific benefits associated with each tier level are detailed in the Pilot Club information page accessible through your account dashboard.

Higher tier membership may provide increased withdrawal limits beyond the standard weekly and monthly thresholds applicable to Bronze tier members. VIP players achieving Platinum or Diamond status receive personalized account management, exclusive promotional offers not available to standard players, and expedited withdrawal processing.

Loyalty points accumulation rates, tier advancement thresholds, and specific benefits associated with each tier level are subject to modification at our discretion. We will make reasonable efforts to provide advance notice of material changes to the loyalty program structure, though we reserve the right to implement immediate modifications where necessary to protect the integrity of the program or prevent abuse.

Tier status and accumulated loyalty points are non-transferable and hold no cash value. Upon account closure, whether voluntary or involuntary, all loyalty points and tier benefits are forfeited without compensation.

9. Responsible Gambling and Player Protection

Volerbet Casino is committed to promoting responsible gambling practices and providing tools to help you maintain control over your gaming activity. We recognize that for a small percentage of players, gambling may develop into a problematic behavior requiring intervention and support.

We provide comprehensive responsible gambling tools accessible through your account settings, including deposit limits, session time limits, loss limits, and self-exclusion options. You are encouraged to utilize these tools proactively to establish boundaries appropriate to your personal circumstances and financial situation.

Deposit limits allow you to establish maximum amounts you are willing to deposit within specified timeframes (daily, weekly, or monthly). Once a deposit limit is established, you cannot exceed that limit without first modifying the limit setting. Requests to increase deposit limits are subject to a cooling-off period of seventy-two hours before taking effect, providing time for reconsideration of the decision. Requests to decrease deposit limits take immediate effect.

Session time limits enable you to establish maximum durations for gaming sessions, after which you will be automatically logged out of the Platform and required to wait a specified period before logging in again. This tool promotes awareness of time spent gambling and creates natural breaks in gaming activity.

Self-exclusion provides a mechanism for temporarily or permanently suspending access to your account. The minimum self-exclusion period is six months, though you may select longer periods including one year or permanent indefinite exclusion. During the self-exclusion period, you cannot access your account, deposit additional funds, or engage in any gaming activity. Self-exclusion requests cannot be reversed during the exclusion period, ensuring that the protective measure remains effective even during periods of strong gambling urges.

To initiate self-exclusion, you must contact our customer support team through live chat or email and specifically request self-exclusion. Our support agents will process your request and confirm the self-exclusion period. Upon self-exclusion, any pending withdrawal requests will be processed, and your account will be closed for the duration of the exclusion period.

If you believe you may be experiencing gambling-related harm, we encourage you to seek assistance from professional support organizations specializing in problem gambling intervention. Resources are available through organizations such as GambleAware, Gamblers Anonymous, and similar entities operating in various jurisdictions.

We prohibit any person under the age of eighteen from accessing the Platform, creating an account, or engaging in gambling activities. We employ age verification procedures to prevent underage gambling and may request additional documentation where we have reason to suspect that a player may be underage. Parents and guardians are encouraged to utilize parental control software to prevent minors from accessing online gambling websites.

10. Game Rules, Fairness, and Random Number Generation

All games offered through the Volerbet Casino platform operate according to established rules specific to each game type. Detailed game rules, payout tables, and return-to-player (RTP) percentages are available within each game interface or through the game information section accessible before commencing gameplay.

We partner with reputable licensed software providers including Play N GO, Pragmatic Play, Evolution Gaming, and numerous other established developers recognized for producing fair, high-quality gaming content. All games utilize certified random number generator (RNG) technology that has been independently tested and verified by iTech Labs, an accredited testing laboratory specializing in gaming system certification.

RNG technology ensures that game outcomes are determined through mathematically random processes and cannot be predicted or manipulated by either the player or the casino operator. Each game outcome is independent of previous results, and the RNG operates continuously even when games are not being played, ensuring true randomness in outcome determination.

The theoretical RTP percentage indicates the expected return to players over extended gameplay periods encompassing millions of game rounds. Actual returns experienced during short-term play may vary significantly from the theoretical RTP due to natural variance and probability distributions inherent in random gaming outcomes. The RTP percentage is calculated over the mathematical lifetime of the game and does not guarantee any particular result or return for individual players or gaming sessions.

Live dealer games are conducted by professional dealers in real-time using physical gaming equipment such as cards, dice, and roulette wheels. Live game outcomes are determined by physical processes captured through high-definition video streaming rather than RNG software. The physical randomness of card shuffling, dice rolling, and wheel spinning provides natural outcome randomization in live dealer games.

We reserve the right to void any game round, bet, or gaming session where we identify technical malfunctions, software errors, communication failures, or other irregularities that compromise game integrity. In such circumstances, affected bets will be refunded to player accounts. We accept no liability for losses allegedly resulting from technical malfunctions, though we will make reasonable efforts to resolve technical issues promptly and fairly.

11. Prohibited Activities and Account Restrictions

You agree not to engage in any of the following prohibited activities while using the Platform:

You shall not use the Platform for any purpose other than personal entertainment and recreational gambling. Commercial use, professional gambling operations, and use of the Platform on behalf of third parties are strictly prohibited.

You shall not employ any automated systems, robots, scripts, or other mechanical or electronic devices designed to place bets, manipulate gaming outcomes, or interfere with normal Platform operation. The use of artificial intelligence systems, betting bots, or algorithmic betting strategies intended to gain unfair advantage is prohibited.

You shall not engage in any form of collusion, cheating, or fraudulent activity. This prohibition includes but is not limited to collaboration with other players to gain unfair advantage, exploitation of software vulnerabilities or errors, use of stolen payment methods, money laundering through the Platform, and provision of false or misleading information.

You shall not attempt to reverse engineer, decompile, disassemble, or otherwise derive source code from any software component of the Platform. You shall not attempt to circumvent any security measures, access controls, or technological protection mechanisms employed by the Platform.

You shall not use VPNs, proxy servers, or other tools to disguise your true location for the purpose of accessing the Platform from a restricted jurisdiction. You shall not assist any other person in circumventing jurisdictional restrictions or accessing the Platform in violation of these Terms.

You shall not engage in any conduct that harasses, threatens, or abuses our staff members, customer support agents, or other players. We maintain a zero-tolerance policy for abusive behavior and reserve the right to immediately terminate accounts of players engaging in such conduct.

You shall not engage in bonus abuse, including creation of multiple accounts to claim bonuses multiple times, coordinated betting patterns designed to guarantee profit from promotional offers, or any other conduct we determine in our sole discretion to constitute abuse of bonuses or promotional campaigns.

Violation of any prohibited activity provision constitutes material breach of these Terms and may result in immediate account suspension or termination, forfeiture of account balances including deposits and winnings, and permanent exclusion from the Platform. In cases involving suspected criminal activity, we reserve the right to report such activity to relevant law enforcement authorities and to cooperate fully with any resulting investigation.

12. Intellectual Property Rights

All content displayed on or accessible through the Volerbet Casino platform, including but not limited to text, graphics, logos, images, software, audio, video, and data compilations, is the exclusive property of Volerbet Casino, our licensors, or our content providers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Volerbet name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks owned by or licensed to Volerbet Casino. You are granted no right or license to use any such trademarks without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include any right to collect, use, copy, distribute, modify, create derivative works from, publicly display, or publicly perform any content from the Platform except as specifically authorized in these Terms.

Any unauthorized use of intellectual property belonging to Volerbet Casino or our licensors automatically terminates the limited license granted herein and may constitute copyright infringement, trademark infringement, or other intellectual property violation subject to civil and criminal penalties under applicable law.

13. Limitation of Liability and Disclaimers

The Volerbet Casino platform and all services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Platform will operate uninterrupted or error-free, that defects will be corrected, that the Platform or the servers that make it available are free of viruses or other harmful components, or that the Platform will meet your requirements or expectations. You acknowledge that internet-based services inherently involve risks of technical malfunction, service interruption, and data transmission errors, and you assume all such risks in connection with your use of the Platform.

To the maximum extent permitted by applicable law, Volerbet Casino, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the Platform, including but not limited to damages for loss of profits, loss of data, loss of goodwill, service interruption, computer malfunction, or any other commercial damages or losses.

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform exceed the amount of deposits you made to your account during the six-month period immediately preceding the event giving rise to liability, or one hundred Euros, whichever amount is greater.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not fully apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Volerbet Casino, Boni Tech Limited, and our respective parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

Your violation of these Terms or any applicable law or regulation; your violation of any third-party right, including any intellectual property right, publicity right, confidentiality right, property right, or privacy right; any claim that your use of the Platform caused damage to a third party; any content you submit, post, or transmit through the Platform; your fraudulent, negligent, or willful misconduct; or your access to or use of the Platform.

This indemnification obligation shall survive termination of these Terms and your use of the Platform. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

15. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of Saint Lucia, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Saint Lucia, and you hereby consent to personal jurisdiction in such courts and waive any objection to jurisdiction or venue.

Before initiating any formal legal proceedings, you agree to first contact our customer support team to attempt resolution of any dispute through good-faith negotiation. We are committed to resolving disputes fairly and amicably where possible, and many concerns can be addressed through direct communication with our support staff.

If informal resolution efforts do not resolve the dispute within thirty days, either party may pursue formal legal proceedings in accordance with the jurisdiction provisions set forth above. You agree to pursue any claim on an individual basis and not as part of any class action, consolidated action, or representative proceeding.

16. Account Termination and Closure

You may close your account at any time by contacting our customer support team through live chat or email and requesting voluntary account closure. Upon voluntary closure, we will process any pending withdrawal requests and return any remaining balance to you through your preferred payment method, subject to completion of any required verification procedures and satisfaction of any outstanding wagering requirements.

We reserve the right to suspend or terminate your account immediately, with or without notice, for any reason including but not limited to:

Breach of any provision of these Terms; provision of false, inaccurate, or misleading information during registration or verification; suspicion of fraudulent activity, money laundering, or other illegal conduct; creation of multiple accounts; bonus abuse or exploitation of promotional offers; use of the Platform from a restricted jurisdiction; extended account inactivity; or any other conduct we determine, in our sole discretion, to be detrimental to the operation or integrity of the Platform.

Upon account termination for violation of these Terms, we may forfeit your account balance including deposits and winnings, void all pending transactions, and permanently exclude you from creating new accounts or accessing the Platform in the future.

Accounts that remain inactive (no login, deposit, or gaming activity) for a continuous period exceeding twelve months may be subject to an administrative fee of five Euros per month or ten percent of the remaining account balance per month, whichever is lower, to cover account maintenance costs. We will provide notice before assessing inactivity fees and provide you an opportunity to close your account without penalty.

17. Privacy and Data Protection

Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable data protection regulations. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of your agreement with us.

By using the Platform, you consent to our collection and use of your personal information as described in the Privacy Policy. You acknowledge that we may share your information with third-party service providers who assist us in operating the Platform, processing payments, conducting verification procedures, preventing fraud, and fulfilling other operational requirements, provided that such third parties maintain appropriate confidentiality and data protection standards.

We implement industry-standard security measures including SSL encryption technology to protect your personal information and financial transaction data during transmission and storage. However, no internet-based system can be guaranteed as completely secure, and you acknowledge that you provide information to us at your own risk.

You have certain rights regarding your personal information, including rights to access, correct, delete, or restrict processing of your data, subject to legal and regulatory requirements that may require us to retain certain information. Detailed information regarding your privacy rights and our data processing practices is available in our Privacy Policy.

18. Communications and Notifications

By creating an account, you consent to receive communications from Volerbet Casino through email, SMS, push notifications, and other electronic means. These communications may include transactional notifications regarding deposits, withdrawals, and account activity, promotional offers and marketing communications, and important updates regarding changes to these Terms or Platform policies.

You may opt out of promotional and marketing communications at any time by using the unsubscribe mechanism provided in such communications or by adjusting your communication preferences in your account settings. However, you cannot opt out of transactional and administrative communications necessary for account operation and security.

All official communications from Volerbet Casino will be sent from our verified communication channels. We will never request your password or sensitive financial information through unsolicited communications. If you receive any suspicious communication purporting to be from Volerbet Casino, please contact our customer support team immediately to verify its authenticity.

19. Amendments to Terms and Conditions

We reserve the right to modify, amend, or update these Terms at any time without prior notice. When we make material changes to these Terms, we will update the “Last Updated” date at the beginning of this document and may provide additional notice through email or prominent notification on the Platform.

Your continued use of the Platform following any modification to these Terms constitutes your acceptance of such modifications. If you do not agree with any modification, you must immediately discontinue use of the Platform and close your account. We recommend that you periodically review these Terms to stay informed of any updates or changes that may affect your rights and obligations.

20. Severability and Entire Agreement

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and all remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy and any specific bonus terms and conditions applicable to promotional offers you accept, constitute the entire agreement between you and Volerbet Casino regarding your use of the Platform and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral, regarding such subject matter.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or your use of the Volerbet Casino platform, please contact our customer support team through the following channels:

Live Chat: Available 24/7 through the Platform interface
Email: [email protected]
Support Hours: 24 hours per day, 7 days per week

We are committed to addressing all inquiries promptly and professionally and will make reasonable efforts to resolve any concerns to your satisfaction.

By creating an account and using the Volerbet Casino platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.